Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with RootWear. We are committed to delivering your orders as quickly and efficiently as possible.

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

Estimated delivery times:

Please note that delivery times may vary due to customs clearance, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping costs are calculated at checkout based on the customer's location and selected shipping method.

Free shipping promotions may be offered on selected products or orders.

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

RootWear is not responsible for delays caused by shipping carriers, customs procedures, or circumstances beyond our control.

If your package appears lost, please contact the shipping carrier first. If additional assistance is needed, feel free to contact us.

Customers are responsible for providing accurate shipping information.

Orders returned due to incorrect or incomplete addresses may be subject to additional shipping charges.

If your order arrives damaged, please contact us within 48 hours of delivery and provide photos of the damaged item and packaging.

If you have any questions regarding shipping, please contact us through our website contact page.

Thank you for choosing RootWear.